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How to Process Malaysia e-invoice Staff Claim: A Step-by-Step Guide [2024/2025]

Discover why even small businesses in Malaysia with revenue below RM150k need to adopt e-invoicing under certain conditions. Stay compliant with LHDN e-invoice guidelines.

Table of Contents

Table of Contents

Managing staff claims efficiently and in compliance with tax regulations is critical. With the adoption of e-invoicing Malaysia, companies must understand the best practices and procedures to streamline the process. Here’s a detailed guide on how to handle e-invoice staff claims.


Understanding Malaysia e-invoice Staff Claim 

e-invoice, or electronic invoicing, is a digital method of issuing invoices, ensuring transparency and compliance with tax requirements. Staff claims refer to reimbursements made to employees for expenses incurred either on behalf of the company or as part of their entitled benefits.

The e-invoicing process can be broken into steps depending on whether the invoice is issued to the company or the employee. Let’s explore both scenarios.


Scenario 1: Best Practice – Vendor Issues e-invoice to the Company

The most efficient and tax-compliant approach is for the vendor to issue the e-invoice directly to the company. Here’s how it works:

  1. Provide Company Details: Employees or procurement staff should share the company’s tax identification information (e.g., TIN, BRN) with the vendor.
  2. Vendor Issues e-invoice to Company: The vendor then generates an e-invoice addressed to the company.
  3. Staff Claim Submission: Once the invoice is issued to the company, staff can claim reimbursement for the expenses incurred on behalf of the organization.

This method ensures that the company maintains full compliance with tax regulations and simplifies bookkeeping.


Scenario 2: Alternative – Vendor Issues e-invoice to Staff

In situations where company details cannot be provided to the vendor, the e-invoice can be issued to the staff. For example:

  1. Provide Staff Details: Employees can provide their TIN, IC, or other personal identification details to the vendor.
  2. Vendor Issues e-invoice to Staff: The vendor then generates an e-invoice addressed to the employee.
  3. Staff Claims Reimbursement: Employees submit the e-invoice to the company for reimbursement through the standard staff claim process.

While this method is acceptable, it requires additional documentation to justify the expense as a company-related cost.


Special Procedures for Non-e-invoice Expenses

Certain scenarios, such as overseas transactions or small, informal purchases, may not involve e-invoicing Malaysia. In such cases:

  1. Provide Alternative Receipts: Employees can submit any form of bill, receipt, or proof of purchase.
  2. Employer Policy Compliance: The expense must align with the company’s Employer Policy, detailing allowable staff claims and benefits.
  3. Tax Deductibility: Ensure that such claims are well-documented and listed as part of the company’s policy to remain eligible for tax deductions.

Employer Policy: A Critical Component

For e-invoice staff claims to be recognized as valid company expenses, a robust Employer Policy must be in place. This document should:

  1. List All Allowances and Benefits: Clearly outline what employees are entitled to claim (e.g., travel allowances, gym memberships, professional subscriptions, parking fees).
  2. Specify Limits or Amounts: Provide clear guidelines on monetary limits for claims.
  3. Serve as Proof for Tax Compliance: The policy acts as evidence that claims are for company-related purposes, enabling tax deductions.

e-invoice Staff Claim Examples: Covered by Employer Policy

  1. Employee Pecuniary Liabilities:
    • Utility bills, parking fees, and car maintenance.
  2. Memberships:
    • Club and gym memberships.
  3. Professional Subscriptions:
    • Fees for professional associations or certifications.
  4. Allowances:
    • Travel allowances, petrol/toll, parking, and meal allowances.
  5. Company Expenses via Staff:
    • Small purchases like snacks, stationery, or other office-related items.

LHDN e-invoice Guidelines for Special Cases

The Malaysian Inland Revenue Board (LHDN) provides specific guidance on handling certain expenses:

  1. Overseas Transactions:
    • Bills for foreign accommodations, hotels, or airfare can be issued under an employee’s name but still qualify as company expenses if supported by the Employer Policy.
  2. Documentation Requirements:
    • Employees must provide relevant receipts or documents for tax compliance.
  3. Flexibility with Proof:
    • Any form of receipt is acceptable if an e-invoice cannot be obtained, as long as the expense is justifiable.

e-invoice Staff Claim: Key Takeaways

  1. Follow Best Practices:
    • Always aim to have vendors issue e-invoices to the company.
  2. Document Policies Clearly:
    • An Employer Policy is essential to outline staff claim entitlements and ensure tax compliance.
  3. Prepare for Exceptions:
    • For non-e-invoice expenses, maintain proper documentation and align with LHDN guidelines.

By following these steps and maintaining clear communication with vendors and staff, companies can streamline the staff claim process while remaining compliant with tax regulations. Proper documentation, robust policies, and an organized approach to invoicing are key to efficient financial management.


Need Help to Implement e-invoice? Explore the Best e-invoicing Software Malaysia – JomeInvoice

JomeInvoice Top 3 Best  e-invoicing Software Malaysia

When it comes to integrating best e-invoicing software solutions for both small and large enterprise Malaysia, JomeInvoice has quickly become a standout choice, positioning itself among the Top 3 middleware as e-invoicing platforms in the country. With its user-friendly features and robust e-invoice system compatibility, it’s no surprise why many businesses are turning to JomeInvoice for a seamless transition to the LHDN e-invoice compliance.

Why JomeInvoice is the Best e-invoicing Software Provider for SMEs and Large Enterprise Malaysia:

JomeInvoice stands out as the most user-friendly and comprehensive e-invoicing software solution, offering the perfect balance of flexibility, compliance, and support for both SMEs and large enterprise Malaysia. Whether you are transitioning into the LHDN e-invoicing mandate or looking to streamline your current invoicing process, JomeInvoice provides everything you need—from free trials to ongoing updates and local support.

  1. Flexible System Compatibility
    JomeInvoice offers seamless integration with popular systems such as SAP ECC6, S4 Hana, Sage300, MS365, Netsuite, Odoo, Xero & etc. This flexibility makes it ideal for businesses of all sizes—whether you’re an SME or a large enterprise Malaysia, JomeInvoice adapts to your current operations without a hitch.
  2. Full Compliance with LHDN e-invoicing Regulations
    Compliance is key, and JomeInvoice ensures that your business meets all LHDN e-invoicing guidelines. ISO-certified and fully PDPA-compliant, JomeInvoice offers a secure, worry-free invoicing process that keeps you aligned with Malaysia’s regulatory standards.
  3. 3-Month Free Subscription
    JomeInvoice gives new users the opportunity to explore its full range of features at no cost for the first three months. This trial period is especially beneficial for SMEs looking to evaluate the platform before committing, with dedicated support from their expert Malaysian team included.
  4. Trusted by Leading Businesses
    Over 60+ major companies, including those in Phase 1 of Malaysia e-invoicing compliance, rely on JomeInvoice for their invoicing needs. The platform is proven to handle large-scale, complex transactions seamlessly, making it a trusted choice across industries.
  5. Free Upgrades, Training, and Dedicated Support
    JomeInvoice keeps your business up to date with automatic upgrades that maintain LHDN compliance. Plus, free training and access to a dedicated Malaysian support team ensure your staff can easily adapt to the platform. With cloud server capabilities, you’ll also benefit from secure, flexible invoicing solutions.
  6. Backed by a Listed Company
    JomeInvoice is not just reliable but also backed by a publicly listed company on Bursa Malaysia. This adds an extra layer of trust and assurance for businesses looking to invest in long-term solutions.

Ready to streamline your e-invoicing processes?

Contact JomeInvoice today and take advantage of the 3-month free subscription! Our dedicated team is ready to help your business stay ahead with compliance and efficiency.


Contact JomeInvoice Sdn Bhd:

  • Address:
    Level 38, MYEG Tower, Empire City Damansara, Jalan PJU 8, Damansara Perdana, 47820 Petaling Jaya, Selangor
    D-04-07, Plaza Bukit Jalil (Aurora Place), No. 1, Persiaran Jalil 1, Bandar Bukit Jalil, 57000 Kuala Lumpur
  • Phone: +6016-732 0163
  • Social Media:
    LinkedIn | Facebook

Don’t wait—schedule a free e-invoice service consultation today and see why JomeInvoice is the top choice for businesses nationwide!


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